A. We developed the passion points system for several reasons. One was to show appreciation and loyalty toward our valued members by rewarding them point redemption for offline travel packages, gifts, and romantic dinners for two. The system helps members build a reputation among other members. If you maintain a high ranking, other members will recognize you as someone they would also like to know. In addition, the passion points system brings an additional level of fun to your communications on our site. It's our way of allowing members to earn romance status through our digital compliment system. Consider it the perfect way to cyber flirt!
Q. Can I redeem passion points that I purchase? Will my purchased points help me build up a better ranking?
A. No, you cannot use your purchased points for prize redemption. Passion points which are purchased and received are tabulated separately. Only points which are received from another member are redeemable or used to determine your ranking.
Q. Can I redeem my passion points for cash? Can I sell them to other members?
A. No. Your passion points have no cash value and cannot be traded for cash either through us or directly with other members. Any member found to be misusing the passion points distribution system for personal gain will have their passion points revoked and membership deactivated.
Q. How can I see my passion point ranking?
A. Your ranking is displayed on your member profile and in your account management profile.
Q. How many passion points did I receive with my membership?
A. The number of passion points you received depends on the level of membership you opted for. No points are given for free memberships, however, you may purchase quantities. For gold memberships, you receive 100 passion points for the initial month you started. For platinum memberships, you receive 100 passion points for every month you remain a member.
Q. I received passion points from another member, what do I do?
A. You don’t have to do anything. The points will automatically be added to your existing account. However, you may want to at least say “thank you” to the member who thought enough of you to part with some of his or her valuable points.
Q. I can’t seem to redeem my passion points. What’s the problem?
A. There are a number of possible problems. You may want to make sure you have enough received passion points to purchase the desired item. If you do have enough points, the item may not be available or there may be a problem with the server. Please contact us.
***Please note*** As of <%= FormatDateTime(Now,vbShortDate) %>, we will not have our Cupid Mall ready for gift redemptions til 04/05/2005. Hence Passion Points accumulated will be stored in each member’s profile til our mall is ready for redemption.
Q. I’m unable to award my points. What’s the problem?
A. There are a number of possible problems. You may not have enough purchased points to award the number you entered. You also may not be entering a valid username. Double check both of these possibilities. If the problem persists, contact us.
If you have additional questions or comments regarding the Passion Point system, please contact us.
